Robert Shoffner Piano Technician

PAGOSA SPRINGS, CO 81147

Robert Shoffner Piano Technician

Expert Service with Generational Craftsmanship

Shoffner's Piano Tuning Privacy Policy

Effective Date: February 20, 2018

Shoffner’s Piano Tuning is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services.

Information We Collect

When you use our services, we may collect the following types of information:

Personal Information: Name, phone number, email address, and home address for scheduling and service purposes.
Piano Information: Make, model, and condition of your piano to provide appropriate services.
Payment Information: If applicable, payment details for invoicing and transaction purposes. We do not store credit card information.
Communications: Any correspondence through email, phone, or messages related to service inquiries or appointments.

How We Use Your Information

We use the collected information to:

Schedule and provide piano tuning, repairs, and related services.
Respond to inquiries and provide customer support.
Send appointment reminders, service updates, and invoices.
Improve our services and customer experience.
Maintain business records for tax and legal compliance.

Information Sharing and Protection

We respect your privacy and do not sell, trade, or rent your personal information. Your information may be shared only in the following circumstances:

Service Providers: We may share information with trusted partners who assist in providing services, such as payment processing.
Legal Compliance: If required by law, we may disclose information to comply with legal obligations.

We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights

You have the right to:

Request access to the personal data we hold about you.
Request corrections or updates to inaccurate information.
Opt.out of promotional emails or messages.
Request deletion of your data, subject to legal and contractual obligations.

Retention of Data

We retain customer information only as long as necessary for business operations, tax purposes, and legal compliance. If you wish to have your data removed, please contact us.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted with the updated effective date. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Shoffner’s Piano Tuning
Phone: (970) 946-7470

Email: rrshoffner@gmail.com

This Privacy Policy ensures transparency in how we collect, use, and protect your personal information. Thank you for trusting Shoffner’s Piano Tuning with your piano care needs.